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Eleos Health and Kipu Health Announce Partnership to Deliver AI-Powered Insights to Behavioral Health Providers

Hey there. Tim here.

Thanks for giving me the week off last Wednesday. My dad was in town for turkey and it was great to watch him with the kiddos. Back at it this week.

This is issue #12 of The Census, a weekly newsletter to help you succeed in the behavioral healthcare industry. This week …

  • Eleos Health and Kipu Health announce A.I. partnership

  • SAMHSA awards Eagle Technologies a contract

  • Insurance companies are ghosting

  • Lightning Step starts new video series.

1. Eleos Health and Kipu Health Announce Partnership to Deliver AI-Powered Insights to Behavioral Health Providers

Kipu Health, the leading technology partner for mental health and addiction service providers, and Eleos Health, the leader in AI for behavioral health, today announced a partnership aimed at delivering meaningful insights and efficiencies to behavioral health providers.

By enabling Eleos Health's voice-based Natural Language Understanding (NLU) technology to be embedded within its Electronic Medical Record (EMR) platform, Kipu will empower its behavioral health clients to automate documentation and clinical analysis of patient sessions. This not only eases providers' notetaking process but also offers powerful insights to drive care decisions. 

"We're honored to join forces with Kipu to help providers deliver impactful patient care. Provider burnout related to administrative tasks continues to be an issue that behavioral health providers grapple with daily. By partnering with Kipu, we're reaching a wide range of providers with support to reduce these burdens and powerful insights to fuel excellent patient care."

Alon Joffe, CEO of Eleos Health.

2. SAMHSA Awards Eagle Technologies, Inc. CSAT Umbrella Evaluation Contract (CUEC) Program Evaluation

he Substance Abuse and Mental Health Services Administration (SAMHSA) awarded Eagle Technologies, Inc. (Eagle), and teaming partner, Brandeis University, a 5-year, $13 million contract to support SAMHSA’s Center for Substance Abuse Treatment (CSAT) beginning in September 2023.

The award is a big achievement for the growth of our Evaluation and Research business division,” remarked Eagle’s president Yilkal Abebe. “We believe strongly in SAMHSA’s purpose and are excited to be working with them again following the completion of our Behavioral Health Services Information System (BHSIS) contract in 2021.”

3. Get More Qualified Addiction Treatment Leads On Autopilot.

  1. Get More Traffic – Generate more traffic to your website and your brand!

  2. More Leads and Phone Calls – Effective digital marketing is one of the best ways to make the phone ring!

  3. Increase Your Census – High value phone calls lead to more admissions!

You’ll hear a lot of other agencies make promises to you and use certain buzz words like “reach”, or “brand”, or “UX.” Not us … we only care about two things. Traffic and phone calls. You won’t find another agency in this space as dedicated to driving phone calls as us. That’s why we’ve been in business since 2010, and why we are still the highest rated agency in the behavioral health space.

4. ‘Payer Ghosting’ Further Straining Behavioral Health-Health Plan Relationship

Just four companies — UnitedHealth Group (NYSE: UNH), Elevance Health (NYSE: ELV), CVS Health (NYSE: CVS) and The Cigna Group (NYSE: CI) — control 48% of the health insurance market in the U.S. At the local level, 91% of American metros see one payer control 30% of the market, while one payer holds half of the market in 48% of metros, according to research by the American Medical Association.

At the macro level, payers approach the behavioral health industry with significant leverage. At the micro level, payers often know how far they are willing to go with industry tactics before they’re likely to experience a consequence. And even then, it’s worth it to deal with the consequences and do as they will.

“Payers seem willing to push the envelope further with behavioral providers given weak parity enforcement and the disproportional organizational and legal resources relative to the typical behavioral provider,” Weiner said. 

In the past 10 years, the revenue and profits of the largest publicly traded health plans have increased by 300% and 287%, respectively, according to Potter’s analysis of public filings.

Several sources indicated that federal and state officials are strengthening parity enforcement, and there is increasing momentum behind this.

At the beginning of the month, the State of New York announced it had fined Medicaid managed care organizations (MCOs) for improperly handling behavioral health claims. Other states could follow suit.

5. Lightning Step Kicks Off A Video Interview Series

I found this video on LinkedIn, and I thought the concept was interesting enough to bring it to you.

Instead of giving you the summarized version, I will simply embed the entire post below. Watch the video. It’s obvious that media and content is slowly becoming a big part of the behavioral health industry.

P.S. - Whenever you’re ready, here are 3 ways I can help you.

  1. Schedule a free audit - Interested in generating more phone calls? This is the best way to get started. I’ll send you a thorough audit of all your digital marketing. Book an appointment.

  2. Get listed on Recovery Local - Join our network of treatment resources and put your company in front of thousands of daily users.

  3. Promote your company to 2100 subscribers - Sponsoring our newsletter is an affordable and effective way to share your message with the industry leaders.

That’s it for this week.

Soon, we’ll be launching podcast episodes and even more resources to help you succeed in behavioral health.

Thanks. Talk to you next week.

Tim